Hospital and specialist matching
We read your diagnosis, identify the two or three hospitals in the pilot programme that genuinely lead in that condition, and secure an appointment with the right department — not merely the first available one.
Guangdong has opened its leading public hospitals to international patients. We are the team that gets you in — the appointment, the medical records, the interpreter at every consultation, and the bill your insurer will actually accept.
The provincial Health Commission, Healthcare Security Administration and Medical Products Administration jointly named a first batch of 25 pilot hospitals for international medical services — a two-year programme running through 2027.
These hospitals now run physically separated international wings, with their own beds, their own teams, and English-speaking coordination. Fees sit outside the public insurance scheme, which is precisely what allows them to offer shorter waits, private rooms and direct billing with international insurers.
What the policy does not remove is the difficulty of actually navigating it: which hospital treats your condition, who answers the phone in your language, how your records are read, and how the invoice reaches your insurer. That is the part we handle.
See how we work
Three weeks in a city you have never visited, in a language you do not read.
Guangzhou, Shenzhen, Zhuhai, Foshan and Shantou. We plan the whole stay, not only the appointment: the hospital days, the hotel between them, the interpreter who walks in with you, and the long afternoons that are left over.
Your treatment is delivered by hospital physicians. We take responsibility for the other forty things that stand between you and that consultation.
We read your diagnosis, identify the two or three hospitals in the pilot programme that genuinely lead in that condition, and secure an appointment with the right department — not merely the first available one.
Imaging, pathology, operative notes and medication history are translated and reformatted into the form Chinese specialists expect. Poorly prepared records are the single most common reason a consultation goes nowhere.
A medical interpreter accompanies you in person from registration through consultation, imaging and discharge — the same person each visit, so nothing has to be re-explained.
If you already have a diagnosis or a proposed operation abroad, we put a written set of questions to the Chinese specialist and return their reasoning in English — including when they disagree.
Invitation letters and document checklists for your visa application, a shortlist of accommodation within reach of the hospital, and a driver who knows where the international wing entrance is.
Cost estimates before you commit, itemised invoices your insurer will recognise, help with direct-billing hospitals, and translated discharge summaries sent to your doctor at home.
Every hospital below is on the provincial pilot list. They are not interchangeable — each carries a distinct clinical identity. Here are six that international patients most often travel for.
From the first message to the follow-up call after you land back home, you deal with one coordinator who knows your file — not a call centre.
Full process and timelinesA short form and your existing records. If you have no diagnosis yet, tell us the symptoms instead.
10 minutesA written recommendation of one to three hospitals, the likely department, an indicative medical cost range and our service fee, calculated on our published banded schedule.
1–2 business daysWe secure the appointment, issue your visa support documents and confirm accommodation and transfers.
3–10 business daysAirport pickup, registration handled before you arrive, and your interpreter beside you at every appointment.
On the groundTranslated discharge summary, itemised invoice for your insurer, medication schedule, and a call with your doctor at home if you wish.
Within 5 daysHigh surgical volume matters. For several of these specialties, Guangdong centres see more cases in a year than most European centres see in a decade — and outcomes track experience.
Radiation therapy, nasopharyngeal carcinoma, thoracic and GI tumours, second opinions.
02Coronary intervention, structural heart, arrhythmia ablation, cardiac surgery.
03Cataract, refractive surgery, retina, cornea, paediatric eye conditions.
04Joint replacement, spine, sports injury, trauma reconstruction.
05Reproductive assessment, IVF cycles, recurrent implantation failure.
06Neonatal surgery, complex congenital conditions, rare paediatric disease.
07Acupuncture, tuina, chronic pain, post-stroke rehabilitation, integrative care.
08Executive assessment, cancer screening, cardiac and metabolic workup.
In several systems, the gap between diagnosis and surgery is measured in months. Here, a scheduled elective procedure is often completed within weeks of the first enquiry — and the price is known in advance.
"Patients do not fail to get care because the medicine is unavailable. They fail because nobody translated the system for them."
— Our operating premiseWe charge for coordination, never for care. Our fee is 20% of the hospital’s charges up to USD 10,000, 12% of the portion from USD 10,000 to USD 30,000 and 8% above that — never less than USD 500 or more than USD 8,000 per case — confirmed in writing before you pay. Medical costs are set by the hospital and paid to the hospital.
Records translation, written specialist review and a translated response. No travel required.
From USD 500
EnquireHospital matching, appointment, records, interpreter and ground coordination for a full diagnostic visit.
20% / 12% / 8% banded
EnquireEnd-to-end coordination across admission, surgery, discharge and handover to your doctor at home.
20% / 12% / 8% banded
Full fee scheduleThe banded fee is a provisional published rate, calculated on the hospital’s total medical charges and invoiced separately from them. It is confirmed in writing in your quotation before any payment. Nothing is payable until you approve a written plan. The fee is never less than USD 500 and never more than USD 8,000 per case.
A written recommendation within two business days, with no obligation and no cost until you decide to proceed.